Position Type: Part-Time

Hourly: $12-$15/Hr (Dependent Upon Experience & Qualifications)

About: We’re seeking enthusiastic and detail-oriented Studio Staff to join our team and provide exceptional customer service, maintain a clean, organized studio, and ensure smooth operations before, during, and after classes.

Responsibilities:

1. Front Desk Operations:

• Greet clients with a friendly and welcoming attitude.

• Check-in clients for classes using Mindbody software.

• Answer phone calls and respond to client inquiries via phone, email, or in person.

• Assist with client sign-ups, class bookings, and membership/package purchases.

• Handle point-of-sale (POS) transactions for merchandise, memberships, and services.

• Maintain accurate client information and provide guidance on studio policies and offerings.

2. Studio Prep & Turnover:

• Set up the spin room before each class, including prepping bikes and other necessary equipment.

• Assist with organizing and staging towels, water, and any additional class materials.

• Clean and sanitize bikes, equipment, and high-touch surfaces after each class.

• Ensure the studio is tidy, presentable, and fully stocked (towels, water, retail items) at all times.

3. Client Experience:

• Provide exceptional customer service to ensure clients feel supported and valued.

• Address client concerns or escalate issues to studio management when necessary.

• Promote a positive and energetic atmosphere in the studio.

4. Cleaning & Maintenance:

• Maintain a clean, organized, and safe studio environment, including front desk, lobby, locker areas, and restrooms.

• Perform regular cleaning tasks such as sweeping, mopping, dusting, and taking out the trash.

• Ensure all studio equipment is in good working condition and report any maintenance needs to management.

5. Team Collaboration:

• Work closely with the studio management and instructors to ensure seamless class transitions.

• Assist with inventory management, including tracking and restocking retail and studio supplies.

• Be proactive and ready to assist with other studio tasks as needed.

Qualifications:

• Prior experience in a customer service or retail environment preferred.

• Familiarity with Mindbody or similar POS software is a plus.

• Strong communication and interpersonal skills.

• Ability to multi-task and work in a fast-paced environment.

• A positive attitude, punctuality, and a team-oriented mindset.

• Passion for fitness and wellness is a bonus!

Physical Requirements:

• Ability to lift up to 40 lbs and stand or move around for extended periods.

• Must be able to work early mornings, evenings, weekends, and holidays as needed.

Perks:

• Complimentary studio membership and discounted services/merchandise.

• Semi-annual team-building events/outings!

• Opportunity to be part of a passionate and energetic team.

• Career growth potential within a fast-growing studio.

Position Type: Contracted

PP Class: $20-$40 (Dependent Upon Certifications & Experience)

About: Our instructors are at the core of our community, delivering high-energy classes that inspire and challenge participants. We are seeking passionate and experienced cycling coaches to join our team and continue this tradition of excellence.

Responsibilities:

1. Class Instruction:

• Lead indoor cycling classes that align with the studio’s high-energy, music-driven format.

• Create and deliver engaging, fun, and challenging workouts for a diverse group of participants.

• Tailor classes to different fitness levels and provide modifications when needed.

• Ensure proper safety, technique, and form throughout the class.

• Foster an inclusive, motivating, and authentic atmosphere that encourages personal achievement without comparison.

2. Client Engagement:

• Develop meaningful relationships with clients, building a strong community around the studio.

• Provide personalized attention before and after classes, addressing client’s individual needs, concerns, and questions.

• Be a positive representative of the RHYLEASE brand, ensuring each participant feels welcomed, supported, and energized.

3. Studio Collaboration:

• Work closely with the studio management to ensure smooth class transitions and a seamless client experience.

• Provide feedback on class performance, client engagement, and any issues that arise during sessions.

• Actively participate in team meetings, trainings, and events to enhance studio culture.

4. Class Preparation:

• Design classes that reflect the RHYLEASE brand class requirements, incorporating music that enhances the cycling experience.

• Prepare equipment, including adjusting bikes for client use and ensuring a clean, functional space prior to class.

• Assist with class setup and breakdown as needed.

5. Professional Development:

• Obtain and remain current with all RHYLEASE class certifications and requirements.

Qualifications:

• Prior experience teaching fitness classes and the ability to pass RHYLEASE Coach/Instructor Certification prior to studio opening is required at this time.

• If currently not certified in RHYLEASE, must have taken RHYLEASE brand classes with either Felizzi or Liana before applying.

• Other fitness certifications (group fitness, indoor cycling, personal training, etc.) preferred, if RHYLEASE certification is not already held.

• Strong communication, leadership, and motivational skills.

• Passionate about fitness and fostering a strong sense of community.

• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.

Physical Requirements:

• Ability to physically lead a 45-60 minute high-intensity cycling class, with ease.

• Must be able to demonstrate and coach proper cycling techniques and modifications.

Perks:

• Competitive pay per class.

• Complimentary studio membership and discounted services/merchandise.

• Semi-annual team-building events/outings!

• Opportunity to be part of a passionate and energetic team.

• Career growth potential within a fast-growing studio.